OhiO’s LemOn Law
What Is Arbitration?
Arbitration allows a neutral third party to make a decision about your case based
on the merits of the claim. The Attorney General’s Office has rules for approval of arbitration programs that are intended to ensure a fair and timely resolution to the
dispute. Most automakers participate in some kind of arbitration program. Some
of these have been approved by the Attorney General, but others have not.
If a program has been approved by the Attorney General, you must go through arbitration before you have the right to file a lawsuit. Contact the Attorney General’s Consumer Protection Section to learn which manufacturers have approved arbitration programs.
You can find information from your dealer or with the warranty materials explaining how to apply for arbitration.
For approved arbitration programs, you have the right to request an oral hearing
of your case. These hearings are frequently conducted by a telephone
conference call for the convenience of all parties.
Whether the arbitration program has been approved or not, decisions reached through arbitration are not binding on the consumer, unless he/she agrees to accept the decision.
Should I Take My Case To Court?
If the automaker does not have an arbitration program approved by the Attorney General, or if you are unhappy with the outcome of the arbitration, you may want to take your case to court. You can file a civil suit to recover the total cost of the vehicle and any attorney’s
fees you have incurred as long as the suit is filed within five years of the delivery
of the vehicle.
What Are T้he Responsibilities Of The Manufacturer And The Dealer?
Manufacturers and dealers are required to provide more information to consumers than ever before. Manufacturers must provide the following written statement to every new car buyer to inform you of your legal rights under Ohio’s Lemon Law.
What Is Arbitration?
Arbitration allows a neutral third party to make a decision about your case based
on the merits of the claim. The Attorney General’s Office has rules for approval of arbitration programs that are intended to ensure a fair and timely resolution to the
dispute. Most automakers participate in some kind of arbitration program. Some
of these have been approved by the Attorney General, but others have not.
If a program has been approved by the Attorney General, you must go through arbitration before you have the right to file a lawsuit. Contact the Attorney General’s Consumer Protection Section to learn which manufacturers have approved arbitration programs.
You can find information from your dealer or with the warranty materials explaining how to apply for arbitration.
For approved arbitration programs, you have the right to request an oral hearing
of your case. These hearings are frequently conducted by a telephone
conference call for the convenience of all parties.
Whether the arbitration program has been approved or not, decisions reached through arbitration are not binding on the consumer, unless he/she agrees to accept the decision.
Should I Take My Case To Court?
If the automaker does not have an arbitration program approved by the Attorney General, or if you are unhappy with the outcome of the arbitration, you may want to take your case to court. You can file a civil suit to recover the total cost of the vehicle and any attorney’s
fees you have incurred as long as the suit is filed within five years of the delivery
of the vehicle.
What Are T้he Responsibilities Of The Manufacturer And The Dealer?
Manufacturers and dealers are required to provide more information to consumers than ever before. Manufacturers must provide the following written statement to every new car buyer to inform you of your legal rights under Ohio’s Lemon Law.
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